Author Archives: Pete DiPaola CEO G3 Technology Partners

The Commercialization of Your IT infrastructure and the BYOD Culture

  If it hasn’t happened yet, it soon will. Someone will want to use their own consumer devices for business purposes.  Two years ago the answer was easy, “that is not our policy, you will have to use what we … Continue reading

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“This Conversation May Be Recorded”: What You Should Know

If you have called a contact center recently you have heard a phrase similar to “your call may be recorded for quality assurance purposes”. Although, that is one reason that this statement is being made, the second may be to … Continue reading

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