Have heard the buzz about migrating to SIP trunking from our network service providers? – - SIP trunks are much more cost effective, scalable for peak seasons, and the list goes on.

The flexibility that SIP trunks bring to our clients is exciting, but there are things that need to be considered that you may not hear from your network service provider.  In the first part of this two part series, let’s focus on two important factors to consider with SIP trunking, these are questions you need answered for your business.

• Security – What is the network service provider doing or speaking to you about in reference to protecting your enterprise from attacks?  SIP trunks are much like a public internet connection and as such perimeter defenses must be enabled.  Have they spoken to you about an edge device that can provide a perimeter defense in order to protect your trusted network from the un-trusted ones?
• Certification – Has the provider of the SIP trunks been certified or verified in conjunction with the manufacturer of your Enterprise Communication System?  Although SIP is a supposed to be standards based protocol, there are some customizations that may need to be worked out in order to work well within your environment.

When you know the questions to ask, you are laying the groundwork as to what to expect as an outcome with SIP trunking.  The second part of this series will cover two more important topics to consider with SIP trunks.  Come back next week for more tips!